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7 years of Finance Operations experience, using NetSuite, SAP, and Salesforce as a Senior Strategic Finance Leader.

Ronny

Top Rated

Administrative Coordinator

Alajuela, Costa Rica🇨🇷

$4,760 – $6,500/mo

About

I specialize in managing the full Order-to-Cash cycle, billing operations, and revenue recognition. Having held leadership roles such as Strategic Finance Manager, I focus on implementing scalable billing systems and optimizing financial workflows using NetSuite, SAP, and Salesforce. I am seeking senior-level opportunities in Strategic Finance Operations, Implementation Management, or Financial Project Management where I can drive operational excellence.

Industry Experience

B2B Marketplace

Business Intelligence Software

SaaS Platforms

Desktop Computing Software Products

Computer Games

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Administrative Coordinator

Renewals Manager

Customer Support Manager

Billing Specialist

Bookkeeper

Work Experience

Administrative Coordinator

04/2024 - Present

https://cyberfortress.com/

Costa Rica

OTC/Billing/Revenue Lead

OTC/Billing/Revenue Lead

CyberFortress · Jornada completaCyberFortress · Jornada completa

abr. 2024 - actualidad · 2 años 2 mesesabr. 2024 - actualidad · 2 años 2 meses

En remotoEn remoto

Lead and execute the full OTC cycle, with high focus on month-end and beginning-of-month- accounting activities.

Lead and make suggestions to improve manual OTC processes using Excel and data from multiple systems (ERP, CRM, etc.)

Support collections efforts by addressing billing-related customer queries, disputes, or invoice clarifications.

Serve as a subject matter expert in billing, identifying inefficiencies and opportunities for automation or optimization.

Play a key role in the implementation of a new billing system, working cross-functionally with finance and tech teams.

Work closely with the CFO and other internal stakeholders to ensure accuracy, timeliness, and compliance in all billing activities.

Pull and analyze data using Excel (advanced formulas, VLOOKUPs, macros) to ensure accurate billing

Perform invoice uploads and data management tasks across systems.

Help build scalable billing practices to support our global customer base and recurring revenue model.

Billing Specialist

03/2023 - 03/2024

https://www.omnissa.com

Prepared, reviewed, and issued invoices for high-value and public sector clients, ensuring alignment with contractual terms.

Monitored payment activity and tracked invoice consolidation requests to maintain accurate billing cycles.

Reconciled billing data across systems to maintain consistent financial records and reduce payment errors.

Managed billing escalations and resolved client inquiries related to payment delays, credits, and invoice discrepancies.

Supported invoice correction workflows (RMA submission) and collected documentation such as withholding tax certificates.

Partnered with Financial Analysts to structure billing data for performance dashboards and reporting.

Assisted in training new hires on invoice tracking and client billing protocols.

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