Shelly-Ann
10+ YEARS OF EXPERIENCE ACROSS E-COMMERCE & CUSTOMER SERVICE/VIRTUAL ADMINISTRATIVE ASSISTANT / CUSTOMER SUPPORT/ EMAIL SUPPORT
Customer Support Representative
May Pen, Jamaica🇯🇲
Marketplace protected
Core Experience
Industry Experience
Healthcare & Life SciencesReal Estate & ConstructionRetail & E-CommerceManufacturing & IndustrialProfessional Services
Business challenges
Poor customer service responseHigh inbound lead response timeIncomplete prospect lists
Success metrics
Increased customer loyaltyHigher close ratesHigher customer service satisfaction
Jobs to be done
Inbound Sales TeamsLead GenerationOutbound Sales
Availability and Logistics
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Languages
Other
Roles Qualified For
Customer Support RepresentativeExecutive AssistantMarketing SpecialistOrder ProcessorCustomer Success Specialist
