Ronny
Top Rated KYC Verified AI Support7 years of Finance Operations experience, using NetSuite, SAP, and Salesforce as a Senior Strategic Finance Leader.
Alajuela, Costa Rica Full-Time
Marketplace protected
About
I am a senior finance operations professional specializing in the full Order-to-Cash cycle and revenue recognition for global SaaS organizations. I focus on bridging the gap between technical ERP systems like NetSuite and strategic financial leadership to drive operational excellence.
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Core Experience
Industry experience
- B2B Marketplace
- Business Intelligence Software
- SaaS Platforms
- Desktop Computing Software Products
- Computer Games
Business challenges
- Lack of process documentation
- Undefined RevOps strategy
- Misaligned teams
Success metrics
- Reduced onboarding drop-off
- Faster response times
- Accurate revenue insights
Jobs to be done
- Lifecycle Performance Analysis
- Process Documentation & Training
- RevOps Strategy
Availability & Logistics
Availability
Full-Time
Work arrangement
Remote
English level
Near-Native Fluency (C1/C2)
Languages
Spanish
Roles Qualified For
Administrative Coordinator
Renewals Manager
Customer Support Manager
Billing Specialist
Bookkeeper
Work Experience
Administrative Coordinator
https://cyberfortress.com/ · Apr 2024 – Present
Administrative Coordinator
https://cyberfortress.com/ · Apr 2024 – Present
OTC/Billing/Revenue Lead
OTC/Billing/Revenue Lead
CyberFortress · Jornada completaCyberFortress · Jornada completa
abr. 2024 - actualidad · 2 años 2 mesesabr. 2024 - actualidad · 2 años 2 meses
En remotoEn remoto
Lead and execute the full OTC cycle, with high focus on month-end and beginning-of-month- accounting activities.
Lead and make suggestions to improve manual OTC processes using Excel and data from multiple systems (ERP, CRM, etc.)
Support collections efforts by addressing billing-related customer queries, disputes, or invoice clarifications.
Serve as a subject matter expert in billing, identifying inefficiencies and opportunities for automation or optimization.
Play a key role in the implementation of a new billing system, working cross-functionally with finance and tech teams.
Work closely with the CFO and other internal stakeholders to ensure accuracy, timeliness, and compliance in all billing activities.
Pull and analyze data using Excel (advanced formulas, VLOOKUPs, macros) to ensure accurate billing
Perform invoice uploads and data management tasks across systems.
Help build scalable billing practices to support our global customer base and recurring revenue model.
Billing Specialist
https://www.omnissa.com · Mar 2023 – Mar 2024
Billing Specialist
https://www.omnissa.com · Mar 2023 – Mar 2024
Prepared, reviewed, and issued invoices for high-value and public sector clients, ensuring alignment with contractual terms.
Monitored payment activity and tracked invoice consolidation requests to maintain accurate billing cycles.
Reconciled billing data across systems to maintain consistent financial records and reduce payment errors.
Managed billing escalations and resolved client inquiries related to payment delays, credits, and invoice discrepancies.
Supported invoice correction workflows (RMA submission) and collected documentation such as withholding tax certificates.
Partnered with Financial Analysts to structure billing data for performance dashboards and reporting.
Assisted in training new hires on invoice tracking and client billing protocols.