Katherine

Top Rated

Colombia🇨🇴

•

$2,050 – $2,940/mo

About

10+ Years of Experience in Partner Managements, Sales, Marketing & Customer Service

Software Experience

HubSpot

Time Doctor

Salesforce

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

Spanish

Work Experience

Support Specialist

01/2023 - 03/2025

RingLogix

Troubleshoot and resolve billing-related inquiries.

Manage subscriptions, tariffs, tax mappings, and minute plans.

Collaborate with cross-functional teams (Tech, LNP, Engineering, Development).

Create and manage billing support tickets via multiple channels.

Provide training on billing functions for customers and staff.

07/2022 - 01/2023

RingLogix

Onboarded and managed partner relationships.

Led technical integrations and acted as primary partner liaison.

Conducted data analysis to optimize partner growth.

Managed strategic business reviews and escalations

02/2020 - 07/2022

Webspark Media

Generated and qualified prospective leads via outbound calls and email campaigns.

Managed sales pipeline, processed orders, and maintained customer relationships.

Exceeded performance targets for sales and service quality.

Scheduled appointments and verified insurance coverage.

Maintained patient records and managed office inventory.

Order Processor

01/2014 - 11/2021

Rampage

Owner & Personal Trainer

Led business operations, including budgeting and finances, sales and marketing, and client retention.

Managed hiring, employee training, and customer relations.

Developed marketing strategies to drive business growth.

10/2011 - 12/2013

Jarret Chiropractic

Scheduling and confirming appointments.

Managing patient records and medical histories, answering phone calls, and directing them appropriately.

Coordinating practice correspondence.

Maintaining and organizing files and records.

Handling billing and insurance inquiries.

Preparing reports and spreadsheets.

Ordering supplies.

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