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Hire logistics talent for the seats that keep freight moving

Dispatch support, carrier and customer coordination, shipment tracking, billing and sales professionals from Latin America and the Caribbean, with freight and logistics experience written on their profile. You get 3 to 5 matches in 48 hours.

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Aerial view of numbered dock doors at a distribution yard with trailers backed in

TRUSTED BY TEAMS WHOSE CLOUDTASK HIRES HAVE STAYED 5 TO 8 YEARS

  • Apollo
  • Vonage
  • Expensify
  • GetAccept

TOP RATED TALENT

Meet the talent you could hire

A first look at the Top Rated talent already in the CloudTask talent network.

Get matched

How it works

How do I hire logistics and transportation talent?

You do one thing: interview. We handle everything else.

1

Post the role

5 minutes. The role, the motion, the tools, the comp band. That is all we need to start.

2

Review your matches

3 to 5 matches in 48 hours.

3

Interview and hire

We coordinate interviews. On Managed Staffing, we also handle payroll and compliance across LATAM.

How it works

WHY TEAMS TRUST CLOUDTASK

What you get with every hire

The operating layer, not the org chart

Most logistics recruiters place managers, directors and VPs. We staff the seats underneath them: the people who answer carriers, chase a load, update the customer and close the file.

Your dispatch hours, in real time

Latin America and the Caribbean overlap the US working day. A driver stuck at a gate at 2pm is handled at 2pm by someone mid shift, not queued for a handover the next morning.

People used to carriers and customers on the phone

Every profile has worked where somebody is waiting on an answer: a carrier chasing a rate, a customer chasing a delivery, a driver who needs a decision now.

A shortlist in days, not weeks

3 to 5 matches in 48 hours, scored against your brief, so an empty desk does not turn into a season of thin coverage.

WHY CLOUDTASK

Staffing with numbers behind it

10,000+

hires placed

since 2016

85%

still in seat

past 90 days

24 months

replacement guarantee

on Managed Staffing

12

countries

across Latin America and the Caribbean

SKILLS

Top capabilities to look for in logistics support talent

Freight support is not general customer service with different vocabulary. The work runs on a clock, most of the day is exceptions rather than the happy path, and the paper trail is what you are left holding when an invoice is disputed. Check for these before anything else.

  • Carrier and customer calls under time pressure

    Negotiating, confirming and chasing while a trailer waits, and staying civil with someone who is losing money by the hour. Composure here is not a soft skill, it is the job.

  • Exception handling

    Most of the work is what went wrong: a late pickup, a missed appointment, a detention claim, a driver who is not answering. Look for someone who chases the answer rather than reporting the problem upward.

  • Documentation discipline

    Rate confirmations, bills of lading, proof of delivery and check calls recorded as they happen. In freight, an undocumented conversation becomes a disputed invoice 45 days later.

  • Accuracy with numbers and references

    Load numbers, purchase order numbers, weights, addresses and accessorials. One wrong digit sends a truck to the wrong door or holds an invoice for a month.

  • TMS and load board tooling

    Comfortable inside a transportation management system, a load board and a CRM. Ask which systems a candidate has actually worked in and what they did there, not which ones they have heard of.

  • Margin awareness on every load

    Understands that a booked load carries a margin, and can hold or defend a quoted number without damaging the relationship with the carrier or the customer.

STAFFING

Sub-segments we staff talent for

  • Freight brokerages and 3PLs

    Carrier sales, load coordination, track and trace, and customer updates for brokers moving freight across the United States, Canada and Mexico.

  • Asset based carriers and fleets

    Dispatch support, driver communication, appointment scheduling and the back office that keeps a fleet billing and collecting on time.

  • Freight forwarding and cross border

    Quoting, booking and document follow up for international and domestic shipments, including the chasing that customs paperwork always needs.

  • Last mile and delivery platforms

    Customer support, delivery exceptions and driver support for platforms where the shipment itself is the product.

  • Software and services sold into trucking

    Sales development and account management for factoring, fuel, insurance, telematics and TMS products sold to carriers and brokers.

Two professionals shaking hands

PRICING MODEL

Managed Staffing.

The role runs best with structure underneath it, not another manager on top. You direct the work. We handle payments, compliance and everything else.

Pay

One monthly rate

All in, per person. Quoted before you interview.

In the monthly rate

  • Sourcing from our talent network
  • Screening and vetting
  • Worker payments
  • Compliance and admin
  • Onboarding, day 0 to 60
  • Check-ins and escalation
  • 24 month replacement guarantee
  • Health coverage (available on request)
  • Equipment (available on request)

Stays with you

  • The work itself
  • Priorities and direction
  • Who you hire

$299 to start your search. One time, not a subscription. Applies to your first placement.

Start your search

PRICING MODEL

Direct Hire.

Direct Hire is open to every role we place. We find the person, vet them, and hand them over. You employ them, you manage them, you own the relationship from day one. Roles that create demand usually land here, because live call feedback and daily coaching work best coming straight from your sales leader, and there is no minimum term.

Pay

20% to 30%

Of first-year base salary. One time, quoted per role, paid when they accept.

In the fee

  • Sourcing from the CloudTask staffing and recruiting company
  • Screening and vetting
  • Shortlist of matched candidates
  • Interview coordination
  • Offer support
  • 6-month replacement guarantee. One replacement, same job description.

Yours when they accept

  • Employment and payroll
  • Compliance and employment administration
  • Ongoing management
  • Time and activity tracking
  • Health benefits and equipment benefits

$299 to start your search. One time, not a subscription. It applies to your buyout or toward your first placement.

Start your search

How CloudTask compares

Run the numbers. We did.

You do one thing: interview. We handle everything else.

Swipe to compare

US Direct Hire Staffing Agency
Time to First Interview 48 hours 3 to 6 weeks 2 to 4 weeks
Payroll & Compliance Included You manage Included in rate
Vetting Process Human + AI verified You screen Recruiter screened
Candidate spam Screened out before you see a profile Common Low
Tool Verification Verified per candidate Self-reported Rarely verified
Free Replacements 24 months on Managed Staffing, 6 months on Direct Hire None Variable
See all comparison

Testimonials

Trusted by teams that hire with us

  • LATAM has been a gold mine for talent. Our CloudTask hires understand our company culture and mission, and they connect with our customers in a way that drives high NPS and CX scores.
    David Barrett
    David Barrett CEO, Expensify
  • At first we were an SF-based team only. Then I met Amir Reiter back in 2018. After visiting Medellín, I knew LATAM would be key to our growth and success.
    Tim Zheng
    Tim Zheng CEO, Apollo.io
  • After meeting my CX and CS team in Medellín, we immediately loved the culture and the work ethic. As a European-HQ company, we found LATAM to be perfect to service our American clients.
    Carl Carell
    Carl Carell CRO and Co-founder, GetAccept

HIRING GUIDE

How to hire freight and logistics talent in Latin America

Logistics recruiters place leadership. The seats that actually go unfilled are the ones underneath: the person who books the carrier, works the exception, sends the check call and gets the invoice out clean. This guide answers the questions buyers ask before they open that search, including the ones with an uncomfortable answer.

Which trucking and logistics roles can you hire remotely from Latin America?

The roles where the work happens inside your systems and over your phone lines: dispatch support, load coordination, carrier sales, track and trace, appointment scheduling, freight billing and collections, customer service, and sales development into carriers and shippers.

None of those require anyone in your building. They require a working knowledge of how a load moves and the discipline to record it, which is a vetting question, not a geography one.

Which logistics roles does CloudTask not place?

Drivers. Anything needing a commercial license and a person behind a wheel is outside what we do, and no staffing arrangement changes that. The same goes for warehouse floor work: forklift operators, pickers and dock labor are onsite jobs.

We also do not run your dispatch as a service. If you want a vendor who finds loads for your trucks and takes a percentage, a dispatch agency will serve you better than we will. We place a person into your team, and you direct the work.

What does a truck dispatcher actually do, and can that work be done remotely?

A dispatcher assigns loads to drivers, plans routes and appointment times, keeps drivers and customers informed while freight moves, and handles the problems: delays, breakdowns and reroutes.

Almost all of that happens on a phone and in a transportation management system, so it transfers to a remote seat cleanly. What does not transfer is anything needing presence in the yard, or a US license.

Is a remote dispatcher the same as a dispatch service?

No, and mixing them up is the most common mistake in this search. A dispatch service is a vendor that finds and books loads on your behalf, usually for a percentage of the linehaul. You are buying an outcome from a company.

A remote dispatcher is a person on your team who works your loads, in your system, under your priorities. You are buying capacity you direct. Decide which one you want before you talk to anybody.

Why do logistics recruiters not cover these roles?

Their economics do not work at this level. Executive search is priced as a percentage of a senior salary, so recruiters concentrate on directors, VPs and operations leadership, where the fee justifies the search.

The result is a gap. The seats that break a brokerage when they sit empty, carrier sales, track and trace, billing, customer coordination, are the ones nobody specialises in filling.

Is hiring in Latin America actually different from the alternatives?

Partly, and it is worth being straight about it. Nearshore hiring is already common in freight, and several firms staff US brokerages from Colombia and Mexico. Latin America by itself is not a differentiator.

What does matter is the time zone, which removes the overnight handover offshore support depends on, and what you can verify: whether a candidate has really worked freight, and what happens if the hire is wrong.

How is this priced compared with a logistics recruiter?

Traditional search charges a percentage of the first year salary, billed whether or not the person stays. CloudTask does not work that way. $299 starts your search, one time, and applies toward your first placement, so it is the first part of one cost, not an extra one.

After that, Direct Hire is a placement fee and Managed Staffing is an all in monthly rate per person, quoted before you interview anyone. Managed Staffing carries a 24 month replacement guarantee with replacements not capped, and Direct Hire a 6 month guarantee.

Direct Hire or Managed Staffing for a freight desk role?

Both models are open to every role we place. Roles that create demand, such as outbound sales into carriers and shippers, often run best on Direct Hire, and those roles carry a six-month minimum term on Managed Staffing.

Roles that execute and support, such as dispatch support, track and trace, billing and coordination, usually run best on Managed Staffing, where payments and compliance sit with us and you keep direction of the work.

How do you test a logistics candidate beyond a friendly interview?

Give finalists a short, realistic exercise instead of more questions. A carrier who wants more money after the load is covered, a customer asking why a delivery missed its window, a driver reporting a breakdown near the receiver.

Watch the order of operations: who they contact first, what they write down, and when they escalate. Sequence matters more than speed here, and a candidate who improvises around your process will do it on a bad day too.

What are the red flags in a logistics support interview?

• Vague answers about how they handled a late load or an angry carrier.
• No habit of recording check calls and changes as they happen.
• Treating a rate as a number to accept, not a margin to protect.
• A system list with no concrete example behind it.
• Discomfort explaining a load that went wrong.

How does CloudTask vet candidates before you meet them?

Every candidate is vetted before appearing on a shortlist, and nobody is placed without your approval. You get 3 to 5 matches in 48 hours, scored against your brief, with the freight experience stated on the profile, not implied.

If the first matches are not a fit, we run the search again against the revised brief. $299 starts your search, one time, and applies toward your first placement.

FAQ

The fine print, in plain terms.

What is the $299 for?
It starts your search. One time, not a subscription. It applies to your first placement or toward a buyout, so it is not an extra cost, it is the first part of one.
Why is there no number on the monthly rate?
Because it depends on the role, the seniority and the country. We quote the all in monthly rate per person before you interview, so you know the number before you commit to anyone.
Who is the legal employer?
On Managed Staffing, CloudTask is the contracting party and handles payments and compliance, and you direct the work. On Direct Hire, you employ and manage the hire from day one.
How does tracking work, and can I turn it off?
On Managed Staffing, time and activity tracking is on by default. Talk to us about your setup when you start your search.
What happens if the person does not work out?
Both models carry a replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire. On Managed Staffing, replacements are not capped. On Direct Hire, it is one replacement for the same job description.
Is there a platform or subscription fee?
No. $299 starts your search, one time, and applies toward your first placement. There is no subscription.
Do your candidates have trucking or logistics experience?
The profiles we match for this page have freight work documented on their record: carrier sales and rate negotiation, dispatch operations, shipment quoting and tracking, logistics and fleet operations, or sales into carriers and brokers. When a brief needs something more specific, our recruiting network in the region runs a dedicated search for it.
Do you place truck drivers, warehouse staff or forklift operators?
No. Driving requires a commercial license and a person in the cab, and warehouse floor work is onsite by definition. We place the remote support, coordination, sales and back office roles around your fleet and your docks.
Can they work inside our TMS or load board?
Yes, with the same access process you would use for anyone else. You decide which systems the person needs and at what level, and your controls govern it. Ask candidates which systems they have actually worked in, because the answer varies a lot across freight.

Ready to hire?

3 to 5 matches in 48 hours. Start with a quick role brief to get your shortlist.

Get matched