COMPARE / NEARSHORE STAFFING AGENCIES

Choosing a nearshore staffing agency: what to ask before you sign

Most nearshore staffing agencies look alike from the outside. They recruit in Latin America, place people on your team and bill you for it. The differences show up in how the search runs, who employs your hire and what happens after day one.

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TRUSTED BY TEAMS WHOSE CLOUDTASK HIRES HAVE STAYED 5 TO 8 YEARS

  • Apollo
  • Vonage
  • Expensify
  • GetAccept

THE SHORT ANSWER

What a nearshore staffing agency does

A nearshore staffing agency recruits people in a nearby region, which for US companies means Latin America, and places them on your team. CloudTask works in a similar way, so the useful comparison is not the label. It is the terms.

How the model works

You share a role. The agency recruits, screens and presents candidates. Depending on the agency, your hire either joins your payroll or stays employed by the agency, which bills you for the work.

Where agencies differ

How fast the first shortlist arrives, who screens candidates and how, which roles and countries they cover, how the price is built and what happens if the hire leaves. Most of that is only visible once you ask.

How CloudTask answers

3 to 5 matches in 48 hours, each screened on a live call. Sales, customer success, support, operations, marketing and engineering roles from 12 countries across Latin America and the Caribbean. Two models, Direct Hire or Managed Staffing, both with a replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire. $299 starts the search.

The question that decides it

Ask every agency on your list the same questions, in writing, and compare the answers side by side. Clear terms before the hire are the best sign of clear terms after it.

SIDE BY SIDE

Our answers, and the ones to ask for

Every agency answers these differently. Here are ours. Ask the others for theirs.

Swipe to compare

Another nearshore agency
First shortlist 3 to 5 matches in 48 hours Varies by provider
How candidates are screened Live call before you meet them Varies by provider
Who employs your hire You or CloudTask, your choice Varies by provider
How you pay One-time fee or monthly rate Varies by provider
Replacement guarantee 24 months on Managed Staffing, 6 months on Direct Hire Varies by provider
Where the talent is 12 countries, LATAM and Caribbean Varies by provider
Cost vs a US hire 40 to 60% lower Varies by provider

QUESTIONS TO ASK

Three answers to get in writing

Put these to every nearshore staffing agency you talk to, before you sign anything.

The question

How fast will I see candidates, and how many?

The CloudTask answer

3 to 5 matches in 48 hours, each one screened on a live call.

The question

What happens if my hire leaves in the first months?

The CloudTask answer

A replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire.

The question

Who employs my hire, and what exactly am I paying for?

The CloudTask answer

Your choice: Direct Hire with a one-time fee, or Managed Staffing with one monthly rate that covers payroll and compliance.

WHEN EACH ONE WINS

When another agency may be the better call

We are not the right fit for every hire. These are the cases where we would tell you so.

  • You need a country we do not cover

    We hire from 12 countries across Latin America and the Caribbean. If the role must sit somewhere else, look for an agency based there.

  • The role is outside what we place

    We place sales, customer success, support, operations, marketing and engineering. For other specialties, a niche agency may know the field better.

  • Your current agency already works

    If an agency fills your roles well and stands behind them, switching has a cost. Compare the terms before you move.

  • You want speed and a guarantee: CloudTask

    A shortlist in 48 hours, two hiring models and a replacement guarantee on each: 24 months on Managed Staffing, 6 on Direct Hire.

WHY CLOUDTASK

The answers, backed by numbers

10,000+

hires placed

since 2016

85%

still in seat

past 90 days

40 to 60%

lower cost

than an equivalent US hire

12

countries

across Latin America and the Caribbean

HOW IT WORKS

How a CloudTask placement works

The same process for every role, on either model.

1

Tell us the role

Share what the job needs. $299 starts the search.

2

Get 3 to 5 matches in 48 hours

Our team searches, screens on a live call and sends a shortlist matched to the role.

3

Interview and choose

You meet the people you like and pick your hire.

4

Start with a guarantee

Every hire carries a replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire.

Which model

Two models. Open to every role.

The process does not change. What changes is who employs your hire and how you pay.

Direct Hire

You employ them. One fee, once.

  • $299 to start your search, one time
  • One-time fee when your candidate accepts
  • Your hire joins your payroll
  • 6-month replacement guarantee
See pricing

Managed Staffing

We handle payroll. One monthly rate.

  • $299 to start your search, one time
  • No placement fee
  • Compliance, contracts and payroll handled
  • 24-month replacement guarantee
See pricing

Testimonials

What teams say years after the first hire

  • After meeting my CX and CS team in Medellín, we immediately loved the culture and the work ethic. As a European-HQ company, we found LATAM to be perfect to service our American clients.
    Carl Carell
    Carl Carell CRO and Co-founder, GetAccept
  • At first we were an SF-based team only. Then I met Amir Reiter back in 2018. After visiting Medellín, I knew LATAM would be key to our growth and success.
    Tim Zheng
    Tim Zheng CEO, Apollo.io
  • LATAM has been a gold mine for talent. Our CloudTask hires understand our company culture and mission, and they connect with our customers in a way that drives high NPS and CX scores.
    David Barrett
    David Barrett CEO, Expensify

FAQ

Nearshore staffing agency questions

What does nearshore staffing mean?
Hiring people in a nearby region that shares most of your working day. For US companies, that means Latin America and the Caribbean.
How do I choose a nearshore staffing agency?
Ask each agency the same questions: how fast you will see candidates, how they are screened, who employs the hire, how the price is built and what happens if the hire leaves. Then compare the answers in writing.
What are the risks of nearshore outsourcing?
The common ones are a weak screening process, unclear employment terms and no plan if the hire leaves. Ask about all three before you sign. CloudTask screens every candidate on a live call and backs every hire with a replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire.
How does a nearshore staffing agency charge?
It varies by provider. Some charge a one-time fee, others a monthly rate per person. CloudTask offers both: $299 starts the search, then a one-time fee on Direct Hire or one monthly rate on Managed Staffing.
Is a nearshore staffing agency the same as a recruiter?
Not always. A recruiter usually finds the person and steps back once they are hired. A staffing agency can also employ the person and handle payroll. CloudTask does both, depending on the model you choose.

Get our answers in writing, then compare

Tell us the role and get 3 to 5 matches in 48 hours.