The story
Apollo.io and CloudTask
The challenge
Apollo.io's product-led growth engine was working. Inbound demand was accelerating, the product was gaining traction, and the company was on a trajectory from $10M to $100M ARR. But the internal team could not keep pace. With just 5 hires supporting customer success and sales, Apollo needed to build a world-class Customer Success and Account Executive operation, fast, without sacrificing quality or burning months on traditional hiring cycles.
The solution
Apollo.io partnered with CloudTask to build and scale their customer-facing teams from LATAM. Rather than a one-time staffing engagement, this became a decade-long strategic partnership. CloudTask embedded Customer Success Managers and Account Executives who integrated directly into Apollo's workflows, supported onboarding for new accounts, managed renewals and expansion, and closed inbound pipeline, all operating as a seamless extension of Apollo's internal team.
Why it worked
When your product grows faster than your team, you either slow down or find a partner who can keep up. Apollo chose to keep up.