Case studies / Expense management
48 Account Executives with 5-year average tenure
Expensify scaled from 24 to 48 Account Executives post-IPO, achieving an average AE tenure of 5+ years.
About the client
Expense management software.
Expensify makes expense management software. After its IPO, it had a large inbound funnel and a board-level mandate to monetize it.
- Client
- Expensify
- Industry
- FinTech, expense management
- Website
- expensify.com
Their needs
Closers for a growing inbound funnel.
After going public, Expensify needed to hire Account Executives fast, without sacrificing retention or deal quality.
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Account Executives, fast
A sales team built at speed after the IPO.
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Closers, not seats
People who could convert high-intent inbound leads into paying customers.
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Retention
A team that would stay in seat.
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Deal quality
Speed without lowering the quality of the deals closed.
Our solution
An AE team matched to the inbound motion.
CloudTask placed Account Executives into Expensify's inbound pipeline, then scaled the team as it proved out.
A first cohort of 24
24 Account Executives placed to work Expensify's inbound pipeline.
Matched to the motion
High-volume inbound, fast qualification and a product-led buying process.
Scaled to 48
As the team proved out, Expensify doubled it, across segments and deal sizes.
The outcome
A sales team that stayed.
What changed for Expensify once the team was in seat.
24 Account Executives
Initial placement
48 Account Executives
Scaled to
5+ years
Average AE tenure
Post-IPO scale sprint
Timing
LATAM has been a gold mine for talent. Our CloudTask hires understand our company culture and mission, and they connect with our customers in a way that drives high NPS and CX scores.
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