ALL ROLES / MEDICAL BILLERS

Hire a medical biller who works inside your own billing system

Claims submission, denials follow-up, eligibility checks and AR follow-up, done in your practice management system and your clearinghouse. A dedicated remote billing specialist from Latin America, instead of handing the whole revenue cycle to a billing company.

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TRUSTED BY TEAMS WHOSE CLOUDTASK HIRES HAVE STAYED 5 TO 8 YEARS

  • Apollo
  • Vonage
  • Expensify
  • GetAccept

How it works

How do I hire a medical biller?

You do one thing: interview. We handle everything else.

1

Post the role

5 minutes. The role, the motion, the tools, the comp band. That is all we need to start.

2

Review your matches

3 to 5 matches in 48 hours.

3

Interview and hire

We coordinate interviews. On Managed Staffing, we also handle payroll and compliance across LATAM.

How it works

WHY TEAMS TRUST CLOUDTASK

What you get with every hire

Your biller, your system

A dedicated person who works in your practice management system, your EHR and your clearinghouse. The claims, the notes and the reports stay where you can see them.

Same day as your front desk

Latin America and the Caribbean overlap the US working day, so eligibility questions, payer calls and patient balance questions get handled while your office is open.

Verified on your workflow

Eligibility checks, claim status, denials and payer portals. Checked per candidate against the tasks and the systems you name, not taken from a self-reported list.

Replacement guarantee

24 months on Managed Staffing, 6 months on Direct Hire. Unworked claims age every day, so the guarantee covers the case where the fit is wrong.

WHY CLOUDTASK

Staffing with numbers behind it

10,000+

hires placed

since 2016

85%

still in seat

past 90 days

24 months

replacement guarantee

on Managed Staffing

12

countries

across Latin America and the Caribbean

PRICING MODEL

Managed Staffing.

Managed Staffing is open to every role we place. We find the person, handle payments and compliance, and stay involved after the hire with check-ins, visibility, and escalation when something is off. You get the person. We keep the machine running. For roles that create demand, outbound SDRs, BDRs, demand generation and full-cycle AEs, Managed Staffing runs on a six-month minimum term.

Pay

One all-in monthly rate

Per person. That is the number, and there is nothing added to it.

In the monthly rate

  • Sourcing from the CloudTask staffing and recruiting company
  • Screening and vetting
  • Matching coordination
  • Worker payments
  • Compliance and employment administration
  • Onboarding support at day 0, 7, 30 and 60
  • Ongoing check-ins with the hire and with you
  • Time and activity tracking, on by default
  • Performance escalation
  • 24-month replacement guarantee. Replacements not capped.
  • Health benefits available on request
  • Equipment benefits available on request

Stays with you

  • The work itself
  • Priorities and direction
  • Who you hire

$299 to start your search. One time, not a subscription. It applies to your buyout or toward your first placement.

Start your search

PRICING MODEL

Direct Hire.

Direct Hire is open to every role we place. We find the person, vet them, and hand them over. You employ them, you manage them, you own the relationship from day one. Roles that create demand usually land here, because live call feedback and daily coaching work best coming straight from your sales leader, and there is no minimum term.

Pay

20% to 30%

Of first-year base salary. One time, quoted per role, paid when they accept.

In the fee

  • Sourcing from the CloudTask staffing and recruiting company
  • Screening and vetting
  • Shortlist of matched candidates
  • Interview coordination
  • Offer support
  • 6-month replacement guarantee. One replacement, same job description.

Yours when they accept

  • Employment and payroll
  • Compliance and employment administration
  • Ongoing management
  • Time and activity tracking
  • Health benefits and equipment benefits

$299 to start your search. One time, not a subscription. It applies to your buyout or toward your first placement.

Start your search

How CloudTask compares

Run the numbers. We did.

The same role, three ways to fill it.

Swipe to compare

US Direct Hire Staffing Agency
Time to First Interview 48 hours 3 to 6 weeks 2 to 4 weeks
Payroll & Compliance Included on Managed Staffing You manage Included in rate
Vetting Process Human + AI verified You screen Recruiter screened
Candidate spam Screened out before you see a profile Common Low
Tool Verification Verified per candidate Self-reported Rarely verified
Free Replacements 24 months on Managed Staffing, 6 months on Direct Hire None Variable
See all comparison

Testimonials

Trusted by teams that hire with us

  • LATAM has been a gold mine for talent. Our CloudTask hires understand our company culture and mission, and they connect with our customers in a way that drives high NPS and CX scores.
    David Barrett
    David Barrett CEO, Expensify
  • At first we were an SF-based team only. Then I met Amir Reiter back in 2018. After visiting Medellín, I knew LATAM would be key to our growth and success.
    Tim Zheng
    Tim Zheng CEO, Apollo.io
  • After meeting my CX and CS team in Medellín, we immediately loved the culture and the work ethic. As a European-HQ company, we found LATAM to be perfect to service our American clients.
    Carl Carell
    Carl Carell CRO and Co-founder, GetAccept

SKILLS

Top capabilities to look for in a medical biller

Knowing the codes is the starting point. These are the capabilities that decide whether claims go out clean and whether the ones that come back get worked.

  • Eligibility and benefits checks

    Verifying coverage, benefits and patient responsibility before the visit, so the claim is not denied for a reason that was knowable in advance.

  • Clean claim submission

    Catching missing information, mismatched demographics and coding questions before the claim leaves your clearinghouse, and sending the coding questions back to the right person.

  • Denials follow-up

    Reading the denial reason, correcting and resubmitting or appealing, and noticing when the same denial keeps coming back from the same payer.

  • AR follow-up by age

    Working the aging report every week, oldest and largest balances first, with a note on every account so the next person knows where it stands.

  • Payer calls and portals

    Patient, persistent and precise on the phone with payers, and fluent in the portals where claim status and authorizations actually live.

  • Patient statements and questions

    Clear statements and calm answers when a patient calls about a balance. This is where billing meets your reputation.

  • Prior authorizations

    Gathering what the payer asks for, submitting on time and tracking the request, so a procedure is not delayed by paperwork.

  • AI where it saves a step

    Drafting appeal letters and summarizing payer policies, only inside the tools and rules your practice allows. Never a shortcut around your data handling policies.

HIRING GUIDE

How to hire a medical biller for your practice

Most practices choose between two options: an in-house biller or a billing company that takes over the whole revenue cycle. This guide covers a third one, a dedicated remote billing specialist who works inside your own systems, and when each option makes sense.

What does a medical biller do?

Submits claims to payers, verifies eligibility and benefits, follows up on unpaid and denied claims, posts payments, sends patient statements and answers billing questions. In many practices the same person also handles prior authorizations.

The work lives in your practice management system or EHR, your clearinghouse and the payer portals. A dedicated biller works in those same tools every day, with the access your practice grants.

Should I outsource billing to a company or hire a dedicated biller?

A billing company takes over the process end to end, usually with its own team and its own reporting, and is often priced as a share of what it collects. It suits practices that want billing off their plate entirely.

A dedicated biller suits practices that want to keep the process, the system and the visibility in house, but cannot find or afford the person locally. You direct the work, and the claims and notes stay in your system.

When is a dedicated remote biller not the right fit?

When nobody in the practice can own billing. A dedicated biller needs someone to answer coding questions, approve write offs and decide on appeals. Without that owner, a billing company that runs the whole cycle is the better choice.

It is also the wrong hire when the real problem is upstream: wrong registration data, missing documentation or coding that the providers have not settled. A biller can surface those problems, but cannot fix them alone.

How is patient data handled with a remote biller?

The same way it is handled with anyone else who touches your billing: through the access, the policies and the agreements your practice puts in place. Your biller works in your systems under the accounts and permissions you grant.

Decide those rules before the first day: which systems, which accounts, which devices and what gets logged. Your compliance advisor should review the setup, as for any new member of the billing team.

What should I check in the interview?

Hand over a real denial with the patient details removed and ask what the next step is. You want to hear the reason read correctly, the fix, and whether the answer is a corrected claim or an appeal.

Then ask how they would work an aging report on the first day, and which accounts they would call first. The answer shows whether they think in dollars recovered or in tickets closed.

Red flags in medical biller candidates

Resubmitting without reading. Given your sample denial, a candidate who goes straight to sending the claim again, without reading the reason or choosing between a corrected claim and an appeal, will send the same denial back to the same payer.

Tickets closed, not dollars recovered. Ask how they would work the aging report on the first day. If the answer is to start at the top and go down the list, rather than oldest and largest balances first, your old receivables will keep aging.

Accounts without notes. A candidate who does not mention leaving a note on every account they touch leaves the next person, and you, guessing where each claim stands.

Denials as one offs. Ask whether they have seen the same denial keep coming back from one payer and what they did about it. Someone who only ever fixed the claim in front of them will never surface the problem upstream.

Improvising with patient data. If they describe using personal tools, accounts or shortcuts to get work done faster, they will do the same outside the access and policies your practice sets.

How long before a new medical biller is effective?

Expect the first two weeks to go on access, your payer mix, your fee schedules and how your practice handles write offs and appeals. By the end of the first month they should be working submissions and denials on their own.

The fastest ramp comes from starting with one clearly defined piece, such as eligibility checks or one aging bucket, before handing over the full queue.

How much does it cost to hire a medical biller?

It depends on experience, specialty, the systems you use, the language requirement and the country the person works from, and any single number describes one scenario and calls it a price.

What is worth understanding is the shape. On Managed Staffing it is one all-in monthly rate per person with payments, compliance and replacement cover inside it. On Direct Hire it is a one-time fee and the person goes on your payroll. We quote your number before you interview anyone.

Why hire a medical biller in Latin America?

Overlap. Billing work runs on payer hours and on your office hours, and Latin America and the Caribbean share most of the US working day, so calls and questions get handled the same day.

The second reason is communication. Payer calls and patient balance questions happen in English, and we screen that live on a call rather than inferring it from a profile.

How does CloudTask hire for this role?

You send your specialty, your systems, the billing tasks and the hours you need covered. We come back with 3 to 5 matched profiles within 48 hours, each one screened on a live call and checked against the work you named.

You interview and choose. On Managed Staffing we handle payments, compliance and onboarding and stay involved with check-ins. On Direct Hire the person joins your payroll from day one. Both carry a replacement guarantee: 24 months on Managed Staffing, 6 months on Direct Hire.

FAQ

The fine print, in plain terms.

Is outsourcing medical billing a good idea?
It depends on who owns billing in your practice. If nobody does, a billing company that runs the whole cycle can make sense. If you want to keep the process and the visibility in your own system, a dedicated remote biller is the alternative.
Can a remote medical biller work in our EHR and clearinghouse?
Yes. That is the model this page describes. Your biller works in your systems with the accounts and permissions you grant, following your practice's own policies and agreements for data access.
Does a medical biller also do medical coding?
Some do, many do not. Billing and coding are related but different skills. Tell us on the first call whether you need coding, and we will say straight away whether we can match it.
How fast can a medical biller start?
You get 3 to 5 matched profiles within 48 hours. After you choose, plan for the first two weeks to go on access, your payer mix and how your practice handles denials and write offs.
What is the $299 for?
It starts your search. One time, not a subscription. It applies to your first placement or toward a buyout, so it is not an extra cost, it is the first part of one.
Why is there no number on the monthly rate?
Because it depends on the role, the seniority and the country. We quote the all-in monthly rate per person before you interview, so you know the number before you commit to anyone.
Who is the legal employer?
On Managed Staffing, CloudTask is the contracting party and handles payments and compliance, and you direct the work. On Direct Hire, you employ and manage the hire from day one.
How does tracking work, and can I turn it off?
On Managed Staffing, time and activity tracking is on by default. Talk to us about your setup when you start your search.
What happens if the person does not work out?
Managed Staffing carries a 24-month replacement guarantee, and replacements are not capped. Direct Hire carries a 6-month replacement guarantee: one replacement for the same job description.
Is there a platform or subscription fee?
No. $299 starts your search, one time, and applies toward your first placement. There is no subscription.

Ready to hire?

3 to 5 matches in 48 hours. Start with a quick role brief to get your shortlist.

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